The UP Circuit House application, hereinafter referred to as “CHIS” (Circuit House Information System), is an application managed and administered under the Executive Engineer, Construction Division-2, PWD, Government of Uttar Pradesh.
CHIS is designed to provide and manage services related to Circuit Houses, Guest Houses, Inspection Houses and other associated facilities. The application may be accessed by public users/guests as well as authorized departmental officials for booking, approval, accommodation management, service management, administration, reporting and other official purposes.
This Privacy Policy explains how information is collected, used, processed, stored, protected and disclosed when you use the CHIS mobile application or related digital services.
By accessing or using CHIS, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to information collected through:
CHIS supports different categories of users.
Public users may use CHIS to:
Authorized departmental officials may use CHIS for official administrative and operational purposes, including:
Access to these functions is provided according to the official's assigned role and permissions.
The information collected depends on the type of user and the services being used.
When a public user creates an account or uses booking-related services, CHIS may collect:
Only information necessary for providing the requested service or complying with applicable government requirements will be requested.
To provide accommodation and related services, authorized departmental officials may need to access certain information submitted by public users.
For example, authorized officials may access information required for:
Departmental officials may access personal information only to the extent permitted by their assigned role and official responsibilities.
Personal information collected through CHIS will not be sold, rented or commercially traded.
Information may be shared with or made accessible to:
Any such access or sharing will be limited to the purpose for which it is required and subject to applicable rules and authorization.
Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular deletion.
Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Indian IT Act (2000).
CHIS implements reasonable technical, administrative and organizational safeguards to protect information against:
Security measures may include:
However, no electronic system or method of transmission can be guaranteed to be completely secure.
Users are responsible for keeping their credentials and OTPs confidential.
Authorized departmental users are expected to:
Unauthorized access, disclosure, modification or misuse of information may result in appropriate administrative or legal action.
Information may be retained for as long as necessary to:
Government records may continue to be retained even after a user's account is deactivated or deleted where retention is required under applicable rules or policies.
If you wish to deactivate or delete your CHIS account, you may contact us through the Contact Us section available on the CHIS website or mobile application.
Upon receiving your request, the concerned authority will review and process the request in accordance with applicable government policies, rules and record-retention requirements.
Certain information may be retained where required for official records, legal, security, audit, accounting or other statutory purposes.
CHIS is primarily intended for users requiring government accommodation and related services.
CHIS does not knowingly collect children's personal information for independent commercial purposes.
Where information concerning a minor is required as part of an official booking or service request, such information should be provided only where permitted by applicable law and necessary for the requested service.
CHIS may contain links to other government websites, payment services or third-party websites.
This Privacy Policy applies only to CHIS and its associated services.
Users should review the privacy policies of external websites before providing information through them.
This Privacy Policy may be updated from time to time due to:
The updated Privacy Policy will be published through the official CHIS website or application.
Users are encouraged to periodically review this Privacy Policy.
By using CHIS, you acknowledge that you have read and understood this Privacy Policy.
Where the collection or processing of information requires specific consent or permission, the applicable consent or permission mechanism may be provided within the website or application.
For departmental users, use of the system also remains subject to applicable departmental rules, authorization and government policies.
For questions, complaints, privacy-related concerns or requests relating to personal information, users may contact the designated authority responsible for the Circuit House Information System.
Circuit House Information System (CHIS)
Government of Uttar Pradesh
Email:
eepwddivision2@gmail.com
Address:
PWD, MAHATMA GANDHI MARG HAZRATGANJ, LUCKNOW, Lucknow, Uttar Pradesh, 226001
Website:
https://upcircuithouse.co.in/
This Privacy Policy shall be interpreted and administered in accordance with applicable laws, rules, regulations, government policies and directions applicable to the Government of Uttar Pradesh and the Public Works Department.